Privacy Policy
Introduction
This Privacy Policy explains how Tillify collects, uses, discloses, and protects your personal information.
By using our services, you consent to the collection and use of your information in accordance with this policy.
1. About Us
Tillify is a payment platform that enables small businesses to accept payments securely. We are committed to protecting your privacy and complying with the Privacy Act 2020.
2. Information We Collect
From Our Payment Services:
- Transaction details (amount, date, reference)
- Payment status information
- Bank account numbers (manually entered by you)
From Our Websites:
- Account registration details (name, email)
- Usage data and analytics
Automated Collection Methods:
- Cookies and similar technologies to improve your experience
3. How We Handle Your Information
Purpose Limitation:
We only use your information for the purposes for which it was collected, such as processing payments, providing customer support, and improving our services.
Payment and Banking Services:
We use your information to facilitate payments between you and your customers. We do not access your internet banking credentials.
Website Usage:
We use usage data to monitor and improve the performance and security of our website.
4. Information Sharing and Disclosure
We may share your information with:
- Our payment partners (Akahu, Stripe) to process transactions
- Service providers who assist us in operating our business
- Law enforcement or regulatory authorities if required by law
We do not sell your personal information to third parties.
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations.
6. Your Rights and Data Access
Your Privacy Rights:
You have the right to access, correct, or delete your personal information. You can manage your account information through the Tillify dashboard.
7. Data Security and Breach Notification
Security Measures:
We implement industry-standard security measures to protect your data, including encryption and access controls.
Data Breach Response:
In the event of a data breach, we will notify affected users and relevant authorities in accordance with the Privacy Act 2020.
8. Making a Request About Your Information
If you have any questions or requests regarding your personal information, please contact us at privacy@tillify.nz.
9. Complaints and Concerns
If you have a complaint about how we handle your privacy, please contact us. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.