Support Center

Frequently Asked
Questions.

Everything you need to know about setting up your business and receiving secure payments with Tillify.

General questions

Payments & fees

Account & security

ANZ manual review

Account & security

QR code features

Still have questions?

Can't find the answer you're looking for? Reach out to our NZ-based support team.

Frequently Asked Questions.

General questions

What is Tillify?

How do I get paid?

Do I need an EFTPOS machine?

What bank accounts can I use?

Payments & fees

What payment methods can customers use?

Which banks support Pay by Bank?

How much does it cost?

How am I billed for the fees?

Account & security

Is it secure?

ANZ manual review

What is ANZ manual review?

How long does ANZ manual review take?

What do I need to do for ANZ manual review?

Why is my account not available for ANZ payments?

Does every bank account need ANZ approval?

Account & security

Is it secure?

QR code features

Can I set fixed prices?

Do QR codes expire?

Still have questions?

Frequently Asked Questions.

General questions

What is Tillify?

How do I get paid?

Do I need an EFTPOS machine?

What bank accounts can I use?

Payments & fees

What payment methods can customers use?

Which banks support Pay by Bank?

How much does it cost?

How am I billed for the fees?

Account & security

Is it secure?

ANZ manual review

What is ANZ manual review?

How long does ANZ manual review take?

What do I need to do for ANZ manual review?

Why is my account not available for ANZ payments?

Does every bank account need ANZ approval?

Account & security

Is it secure?

QR code features

Can I set fixed prices?

Do QR codes expire?

Still have questions?

Frequently Asked
Questions.

Frequently Asked
Questions.